Payment Page
Securely Pay Your Reservation Deposit
Use this form to make a deposit related to a reservation or service previously requested from Hotel Casa González.
Before continuing, please verify that the amount, your information, and the reservation reference are correct. The payment will be processed securely through Openpay by BBVA.
Information Required to Identify Your Payment
Enter the reservation number or reference provided to you by Hotel Casa González. This information will allow us to correctly identify and apply your deposit.
Reservation payment
Enter your reservation details and the amount to pay.
Reservation Confirmation Process
Once the payment has been approved, Hotel Casa González will verify the transaction and apply the deposit to the corresponding reservation.
After the deposit has been applied, we will send a confirmation to the email address provided. It will include the reservation details, the amount received, the stay dates, the room type, and the applicable conditions.
The receipt issued by Openpay confirms that the payment was processed, but it does not replace the reservation confirmation sent by Hotel Casa González.
The reservation will be considered guaranteed once the Hotel has verified the deposit and sent the corresponding written confirmation.
Payments will be verified within the period indicated in our
Confirmation and service delivery timeframes.
If you do not receive our confirmation within the indicated period, please call +52 55 5514 3302 or email info@hotelcasagonzalez.com.
Important
Do not close, refresh, or return to the previous page while the transaction is being processed.
After selecting “Make deposit by card,” wait for Openpay to display the result. Do not press the button again or repeat the payment without first verifying the transaction status.
If you have any questions about the payment result, please contact Hotel Casa González before attempting another transaction.
Security of Your Information
Card payments are processed securely by Openpay by BBVA.
Hotel Casa González does not receive or store the full card number, expiration date, or security code on its website.
Payment-related information will be used solely to identify the transaction, apply the deposit, and manage the corresponding reservation, in accordance with our
Privacy Notice.